On Aug 14, 2012, at 11:56 AM, John Yeates wrote:
Would you prefer things like this to be reported through GitHub in the future, BTW? (It was still sufficiently new for TM2 that I forgot it was an option :)
I much prefer (real) email!
The issue tracker at GitHub is akin to forcing me to use a webmail client with all the inefficiencies that comes with working in a web UI dealing with lots of data.
If you look at closed issues https://github.com/textmate/textmate/issues?page=1&state=closed you can quickly calculate that roughly every second hour some user “force” me to go to a web interface and click around to indicate that the user’s problem/question has been resolved. Sure, I could just ignore it or delay it, and then have an online inbox overflowing and only accessible 25 items at a time…
Just my two cents…
For the records, the GitHub team does marvellous work, and it’s no rant against their issue tracker in particular, their implementation is quite good and have limited email integration, it’s just a general observation.
Perhaps instead of the current email integration the GitHub team could actually do an IMAP interface to the issues, so I wasn’t locked into their (web) app.