29 Dec
2004
29 Dec
'04
10:11 p.m.
On 29.12.2004, at 20:32, David Tolpin wrote:
have you considered installing a web-based bug-tracking system (bugzilla/RT/gnats/???) so users can submit bug reports and requests for enhancements? It is much easier to track changes this way.
If you do, please not Bugzilla; it's a nightmare for normal users. We're using Mantis [1] in our company and find it to be not horrible, which, of open source software, I consider a compliment. Never heard of RT or gnats so I can't offer an opinion on those.