On Sep 18, 2011, at 4:18 PM, Jonas M Luster wrote:
I do agree with the OP in this regard, however. A forum provides a
number of advantages, not the least of which is serving as a decent
knowledge repository and topical segregation.
As a casual, infrequent user, unable to contribute on a daily basis owing to ignorance, I'd find a forum more useful, as I do for most of the products I just use a little and only have occasional questions about.
For things where I'm more active, I prefer a mailing list. There might be some best of both worlds system out there, but I don't know what it is.